Cancel in one click.
We mean it.
A membership you have to fight to leave isn't a membership worth having. Here is exactly how cancelling, renewing, and refunding work.
01
What you're paying for
₹9,999/- a month buys the matching, the curation, and your seat at one curated night that month. It does not cover your bill at the venue, which you pay the room directly.
02
The 30-day seating guarantee
If we do not seat you at a single table within 30 days of your first payment, you get a full refund of everything you have paid. No conditions and no argument — email us and we process it.
03
Cancelling
Cancel any time from your dashboard, in one click. No retention call, no “are you sure” loop, no notice period.
Cancelling stops the next charge. Your membership stays active until the end of the cycle you have already paid for, and any invitation already sent still stands.
04
Auto-renewal
Membership renews monthly until you cancel, via UPI AutoPay or your card. You authorise it once at signup.
As required for recurring mandates in India, you get a pre-debit notification before each charge, and you can revoke the mandate from your dashboard or your bank at any time.
05
Part-months and missed nights
We do not pro-rate part-months. If you cancel mid-cycle, you keep the rest of that cycle rather than receiving a partial refund.
If you book a night and don’t turn up, that month is used — an empty chair at a table of four costs the other three. If we cancel a night and cannot offer you an alternative that month, that month is refunded in full.
06
Marquee nights
Workshops and limited-seat rooms are charged separately and are never auto-charged — you opt in each time. These are refundable up to 72 hours before the night, and not after, because the seat is held for you.
07
How refunds are paid
Refunds go back to the original payment method through Razorpay, normally within 5–7 working days. We will email you when it is issued. We never refund to a different account than the one that paid.
08
Contact
Email hello@goodstrangers.co with “refund” in the subject. A person reads it the same day, and we would rather refund you than keep a member who doesn’t want to be one.
Questions about this page
hello@goodstrangers.co